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Privacy Policy

How we collect, use, and protect your personal data.

Last updated: March 2026

1. Who We Are

OS Electrical Safety Ltd ("we", "us", "our") is a London-based electrical contracting company. We are the data controller responsible for your personal data. You can contact us at oselectricalsafety@gmail.com or by calling 07887 554266.

2. What Data We Collect

When you contact us via our website, phone, or email, we may collect:

  • Your name
  • Phone number
  • Email address
  • Property address (if provided for a quote)
  • Details of the electrical work you require

3. How We Use Your Data

We use your personal data to:

  • Respond to your enquiry and provide a quote
  • Arrange and carry out electrical work
  • Issue invoices and certificates
  • Comply with legal obligations (e.g., Building Regulations notifications)

Our lawful basis for processing your data is either your consent (when you submit an enquiry), the performance of a contract (when we carry out work for you), or compliance with a legal obligation.

4. How We Store and Protect Your Data

Your data is stored securely and only accessible to authorised members of our team. We do not store payment card details. We take reasonable steps to protect your data against unauthorised access, loss, or damage.

5. Who We Share Your Data With

We may share your data with:

  • Local Authority Building Control (when required by law for notifiable electrical work)
  • Our accreditation bodies (NAPIT) for certification purposes
  • Email service providers who process form submissions on our behalf

We do not sell or rent your personal data to third parties. We do not use your data for marketing purposes unless you have explicitly consented.

6. How Long We Keep Your Data

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is kept for up to 12 months. Electrical certificates and job records are retained for a minimum of 6 years, as required by industry regulations and for warranty purposes.

7. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where there is no legal obligation to retain it)
  • Object to processing of your data
  • Request restriction of processing
  • Data portability

To exercise any of these rights, please contact us at oselectricalsafety@gmail.com.

8. Cookies

Our website does not use cookies for tracking or analytics purposes. We do not use any third-party advertising or tracking scripts.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.